Get help navigating your NDIS plan

Published: 13 November 2023

Navigating National Disability Insurance Scheme funds can be a challenge. That’s why doors to Eurobodalla Council’s Community Care team are always open.

The team has supported residents living with disability for more than 30 years, providing services such as direct supports, NDIS plan management, support coordination, and accommodation.

Council’s disability plan manager Jess Thomas is on a mission to help residents understand NDIS plans and processes. She works with participants collaboratively, providing advice on how to manage the financial aspect of their plan.

“It can be a lot for some people to manage budgets, make claims and pay invoices – I want to help people understand the NDIS portal and payment system to make the finance and reporting side of things less stressful,” Ms Thomas said.

“Some people would prefer someone else manage their plan, others want to learn how to do it themselves. No matter what their preference, I am here to help.”

NDIS plan management is a service included in a participant’s NDIS package and funding for a plan manager is provided separately from other core services and supports.

“As a local government service, we make sure rules and regulations are followed,” Ms Thomas said.

“I love that we provide a face-to-face service at the community centre, where anyone can pop in and get help from the team.”

If you’re thinking about changing plan managers or want to know more about Council’s Community Care services, meet the team at Dr Mackay Community Centre, 9 Page Street, Moruya or call 4474 1300, or visit the web page.

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