Frequently asked questions

No, the library is free to join.

To join, either:

• visit Batemans Bay, Moruya, or Narooma library with proof of your identity and current residential address
• sign up using the online membership form, then visit one of our libraries with ID to complete your registration.

People under 16 years old will need a parent or guardian with appropriate identification to accompany them.

Any age. There is no minimum (or maximum) age to join the library.

Yes, you can.

For a small annual fee you can get a holiday membership and borrow up to 10 items.

20.

This includes a maximum of 10 DVDs and/or audiobooks.

Twice, unless it is reserved by another member.

To renew an item:

• log in to your online account
• contact the library by email or phone
• or visit your local branch.

• DVDs and magazines can be borrowed for two weeks.
• All other items can be borrowed for four weeks.

However if an item is designated ‘express’ (because it has a lot of reserves) it can only be borrowed for two weeks.

Yes.

No matter which branch you signed up at, you're a member of the Eurobodalla Library service, which means you can borrow from and return to Batemans Bay, Moruya, or Narooma libraries.

Yes, you can browse our catalogue from any device with an internet connection.

• Browse the catalogue.

You can:

• log in to your online account
• or contact the library via email or phone.

If you want an item that isn't part of our collection you can submit a Suggestion for Purchase (either online or at your local library) or you can request an Inter-Library Loan and we'll source the item from out-of-area libraries. Fees apply for Inter-library loans.

No, we don't charge overdue fees but we appreciate the return of all overdues items.

A small fee may apply if you reserve an item from another branch.

Reservation fees do not apply for junior members, DVDs, audiobooks, or large print.

Yes, you can access free Wi-Fi at all our branches.

Our staff are happy to help with basic technology needs such as printing, scanning, accessing e-resources, basic internet and emailing issues.

However we're unable to provide help with complicated or intensive tech issues. Our staff are fairly knowledgeable but are not tech experts.

• Yes: for library members and concession card holders, using a public computer is free.
• No: for non-library members, who will have to pay a small fee to access one of our public computers.

No, scanning and email are free (apart from any computer booking fee for non-library members).

Yes, fees apply for printing.

Lots!

Check out our eLibrary page for a full list or our eResources and how to access each one.

Items on Borrow Box can be borrowed for 14 days and renewed twice.

Items on Indy Reads can be borrowed for 21 days and renewed twice.

Contact our staff. We'll do our best to help you and if we can't we'll contact the eResource's support team.

Your default password or PIN is your 8 digit date of birth with no spaces or punctuation.

• eg if your birthday is 23 July 1987, your password is: 23071987

Yes, visit our 'What's on at the libraries' page to see all upcoming events.

Visit our 'What's on at the libraries' page and click on the event you're interested in. Booking and payment instructions will be included at the bottom.

Bookings are usually done online through Eventbrite, but if you're unable to book online you can contact the library for assistance.

If library staff are booking a paid event for you, you'll need to come into the library to pay before your booking can be completed.

• Check the library's landing page.
• Subscribe to our regular email newsletter.
• Follow us on Facebook.
• Visit your local library.